What Do Great Teams Look Like?
If you want to understand what makes a great team, the research has already been done. Jon Katzenbach and Douglas Smith explored this question extensively in their classic 1993 book,
Diagnostic Thinking: The Core of Effective Coaching
Why Diagnosis Comes Before Action
To coach is to diagnose. Whether you’re coaching, consulting, counseling, training, or simply engaging in a meaningful conversation — every effective interaction begins with diagnosis. Just
The Mystery of Overthinking
Overthinking has become a common topic in conversations about stress, productivity, and personal growth. Yet, the term “overthinking” can mean very different things depending on who’s using it.
Whenever someone says,
Client’s Two Levels of Need
When clients (or people in general) focus on satisfying their lower needs—such as survival, safety, social belonging, and feeling accepted among peers—they are essentially coping with their basic needs.
These are
Your Beliefs / Your Epistemology
Dr. Michael Hall explains that when people engage in representational thinking, or even in the next higher level—editorial thinking—their process is direct and immediate. This is a primary state of
Optimistic Thinking for Pessimists
Can Pessimists Really Change?
Are you a pessimist? Do you tend to look on the darker side of things? The good news is—there’s hope for you. Optimism and pessimism are simply
Re-Thinking Feedback
They say that feedback is the “breakfast of champions.” If that’s true, then feedback is the energy that fuels champions to perform at their very best. Every time we perform,
Permission vs. Prohibition Thinking
One important aspect of decision-making is the way we think about permission and prohibition.
Prohibition thinking means you taboo, ban, forbid, or disallow certain things in your life. These could be
Thinking as Considering – The First Step in True Thinking
It all began with a story about fishing.
Two brothers were discussing the strategies needed to become a successful fisherman. One spoke about the importance of thinking, prompting the other to
When One-Minute Managers Do Problem-Solving
At its core, the role of a manager is to manage people and problems so that the company can deliver value—whether it’s through products, services, or information. That means solving